Which term best describes a retailer that sells exclusively online, with no brick-and-mortar locations?

Discover the SkillsUSA Customer Service Test. Use multiple choice questions to enhance your understanding. Develop key customer service skills and prepare thoroughly for your certification.

Multiple Choice

Which term best describes a retailer that sells exclusively online, with no brick-and-mortar locations?

Explanation:
This item checks your understanding of online-only versus multi-channel retail models. A retailer that sells exclusively online and has no physical storefronts operates solely over the internet, which is described as a pure-play model. The term pure play highlights the absence of any brick-and-mortar locations and the focus on online channels for selling and fulfillment. E-commerce refers to the activity of buying and selling online, but it can exist in businesses that also run physical stores. So e-commerce isn’t limited to online-only retailers. The other terms don’t describe retail formats at all; they’re service-oriented concepts and don’t capture how a retailer sells goods. So the best term for an online-only retailer is pure play.

This item checks your understanding of online-only versus multi-channel retail models. A retailer that sells exclusively online and has no physical storefronts operates solely over the internet, which is described as a pure-play model. The term pure play highlights the absence of any brick-and-mortar locations and the focus on online channels for selling and fulfillment.

E-commerce refers to the activity of buying and selling online, but it can exist in businesses that also run physical stores. So e-commerce isn’t limited to online-only retailers. The other terms don’t describe retail formats at all; they’re service-oriented concepts and don’t capture how a retailer sells goods.

So the best term for an online-only retailer is pure play.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy